Help center

Answers, short and honest.

The most common questions about PartnerDesk. Didn't find it? Write to us.

Getting started

How do I start with PartnerDesk?

Sign up free — you land directly in sandbox mode and can create campaigns, branding and templates. Go live with one click and a plan.

What is sandbox mode?

A full test environment without live tracking. Try everything without settling real transactions — unlimited and free.

Billing & tax

Are the credit notes compliant?

Yes. PartnerDesk generates credit notes per §14 VAT including per-transaction proof, anonymised references and small-business handling per §19.

How do I pay partners?

By SEPA XML batch transfer (pain.001) or optionally via Stripe Connect auto-payout. Both from a single click.

Integrations

Which payment providers are supported?

Stripe and Digistore24 are fully integrated, more (CopeCart, Ablefy, Elopage, EasyBill, Lexoffice) are prepared. All webhooks are signature-validated.

Is there an API?

Yes, from the Pro plan: public API with API keys, rate limiting and outgoing HMAC webhooks.