[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$fq2FmchTrJFYSCD-wWrZumt78SB9Lzlz7G6ZRHWU7kgU":3,"$fG91H0FDD3CAFuK-YOL8kl5neaXL1I49nQHChF_QgrjE":14},{"slug":4,"locale":5,"title":6,"section":7,"orderIndex":8,"blocks":9,"seoTitle":7,"seoDescription":7,"updatedAt":13},"72-email-templates","de","72 — Email-Templates",null,72,[10],{"type":11,"value":12},"markdown","# 72 — Email-Templates\n\nPartnerDesk liefert eine Reihe von vordefinierten Email-Templates für die wichtigsten Lifecycle-Momente. Jedes Template ist mehrsprachig, individualisierbar und nutzt Tenant-Branding.\n\n## Liste der System-Templates\n\n### Auth-bezogen\n\n| Template | Wann |\n|----------|------|\n| `partner_welcome` | Erfolgreiche Aktivierung des Partner-Accounts |\n| `partner_invite` | Admin lädt Partner per Mail ein |\n| `partner_password_reset` | Partner fordert Passwort-Reset an |\n| `admin_password_reset` | Tenant-Admin fordert Passwort-Reset an |\n| `partner_tenant_lookup` | „Sie haben mehrere Programme — hier alle Logins\" (siehe **[..\u002F166-v2-followups.md](..\u002F166-v2-followups.md)**) |\n\n### Auszahlungs-bezogen\n\n| Template | Wann |\n|----------|------|\n| `payout_notification` | Payout wurde approved und steht zur Auszahlung |\n| `payout_paid` | Payout wurde tatsächlich bezahlt |\n| `payout_cancelled` | Payout wurde storniert |\n\n### Notification-bezogen (Tenant-konfigurierbar)\n\nDiese werden durch das Notification-System (siehe **[70](70-notifications.md)**) ausgelöst und nutzen ein universelles `notification.html.twig`-Layout:\n\n- `transaction.approved` — neue Provision verfügbar.\n- `commission.earned` — Provision verdient.\n- `partner.activated` — willkommen.\n\n### Lifecycle-bezogen\n\n- `tenant_welcome` — neuer Tenant nach Signup.\n- `subscription_trial_ending` — 3 Tage vor Trial-Ende.\n- `subscription_past_due` — Abbuchung fehlgeschlagen.\n- `subscription_canceled` — Subscription gekündigt.\n- `lead_referral_reward` — Reward freigeschaltet (siehe **[63](63-lead-aff.md)**).\n- `referral_milestone` — Empfehlungs-Meilenstein.\n\n### Newsletter-spezifisch\n\n- `partner_newsletter_approved` — Tenant hat den Partner-Newsletter freigegeben.\n- `partner_newsletter_rejected` — Tenant hat ihn abgelehnt (mit Begründung).\n\n## Anpassbar oder nicht?\n\n| Template | Wer kann anpassen |\n|----------|-------------------|\n| **Notification-Templates** | Tenant-Admin frei via Block-Editor |\n| **System-Auth-Templates** | Übersetzungen für `language=en` möglich, Inhalt fest |\n| **Lifecycle-Mails (Trial\u002FCancel)** | Inhalt fest, Branding (Logo, Color) automatisch |\n\n## Aufbau der Templates\n\nAlle Mails nutzen ein gemeinsames Layout `_layout.html.twig`:\n\n- **Header**: Tenant-Logo + 4-px Akzentstreifen in Brand-Color.\n- **Card**: 12-px Border-Radius mit Shadow für moderneres Look.\n- **Content-Bereich**: Template-spezifisch.\n- **Footer**: 3-Mode (siehe **[71](71-email-whitelabel.md)**).\n\n## Mehrsprachigkeit\n\nAlle Templates sind in DE und EN verfügbar. Die Sprache wird automatisch aus `Partner.language` gewählt — der Partner sieht die Mail in seiner präferierten Sprache.\n\nPlus pro Tenant überschreibbarer Default via `Tenant.defaultLocale`.\n\n## Platzhalter\n\nTemplates können Platzhalter nutzen:\n\n| Platzhalter | Inhalt |\n|-------------|--------|\n| `{partner.firstName}` | Vorname |\n| `{tenant.name}` | Tenant-Name |\n| `{tenant.companyName}` | Firmenname aus Legal-Settings |\n| `{payout.payoutNumber}` | Gutschriftnummer |\n| `{payout.grossAmount}` | Brutto-Betrag |\n| `{transaction.commissionAmount}` | Provisionsbetrag |\n| `{referral.threshold}` | Empfehlungs-Schwelle |\n\nWerden vor Versand automatisch ersetzt.\n\n## Email-Open + Click-Tracking\n\nPartnerDesk trackt für jede Newsletter-Mail (siehe **[177](177-newsletter.md)** — geplant):\n\n- **Open** über 1×1-Pixel-Beacon.\n- **Click** über Redirect-URL.\n\nStats sichtbar in der Notification-Detail-View (siehe **[70](70-notifications.md)**).\n\n## Test-Send\n\nIn jedem Editor gibt es einen **„Test an mich\"**-Button — sendet die Mail mit Sample-Platzhaltern an die Login-Email des Admins. Verifikation vor Massenversand.\n\n## DKIM\u002FSPF\u002FDMARC\n\nDamit Mails zuverlässig zugestellt werden, sind diese DNS-Records nötig. Siehe **[71](71-email-whitelabel.md)**.\n\n## Verwandte Kapitel\n\n- **[70 — Notification-System](70-notifications.md)**\n- **[71 — Email-Whitelabel](71-email-whitelabel.md)**\n- **[73 — Lifecycle-Mails](73-lifecycle-mails.md)**\n\n---\n\n**Technische Tiefen-Doku**: [`..\u002F042-email-password-reset.md`](..\u002F042-email-password-reset.md), [`..\u002F158-unified-notifications.md`](..\u002F158-unified-notifications.md), [`..\u002F119-i18n-coverage-bundle.md`](..\u002F119-i18n-coverage-bundle.md), [`..\u002F170-mail-3-mode-footer.md`](..\u002F170-mail-3-mode-footer.md)\n","2026-06-01T21:39:08+02:00",{"data":15},[16,20,24,28,32,36,40,44,48,52,56,60,64,68,72,76,80,84,88,92,96,100,104,108,112,116,120,124,128,132,136,140,144,148,152,156,160,164,168,172,176,180,184,185,189,193,197,201,205,209,213,217,221,225,229,233,237,241,245,249,253,257,261,265,269],{"slug":17,"locale":5,"title":18,"section":7,"orderIndex":19},"01-ueberblick","01 — Kurzüberblick & Architektur",1,{"slug":21,"locale":5,"title":22,"section":7,"orderIndex":23},"02-schnellstart","02 — Schnellstart für neue Tenants",2,{"slug":25,"locale":5,"title":26,"section":7,"orderIndex":27},"03-rollen","03 — Rollen & Berechtigungen",3,{"slug":29,"locale":5,"title":30,"section":7,"orderIndex":31},"10-kampagnen","10 — Kampagnen verwalten",10,{"slug":33,"locale":5,"title":34,"section":7,"orderIndex":35},"11-provisionen","11 — Provisionsmodelle (Tiers & Gruppen)",11,{"slug":37,"locale":5,"title":38,"section":7,"orderIndex":39},"12-mlm","12 — MLM-Struktur & Downline",12,{"slug":41,"locale":5,"title":42,"section":7,"orderIndex":43},"13-bonus","13 — Bonusprogramme",13,{"slug":45,"locale":5,"title":46,"section":7,"orderIndex":47},"14-holdback-reserve","14 — Reifezeit & Reserve (Schutz vor Rückbuchungen)",14,{"slug":49,"locale":5,"title":50,"section":7,"orderIndex":51},"15-programm-bewertungen","15 — Programm-Bewertungen im Marktplatz",15,{"slug":53,"locale":5,"title":54,"section":7,"orderIndex":55},"16-externe-bewertungen","16 — Externe Bewertungen verbinden (Anbieter)",16,{"slug":57,"locale":5,"title":58,"section":7,"orderIndex":59},"17-joint-venture-partner","17 — Joint-Venture-Partner",17,{"slug":61,"locale":5,"title":62,"section":7,"orderIndex":63},"18-vertriebsmitarbeiter","18 — Vertriebsmitarbeiter (VM)",18,{"slug":65,"locale":5,"title":66,"section":7,"orderIndex":67},"19-profitabilitaet","19 — Profitabilität einer Kampagne",19,{"slug":69,"locale":5,"title":70,"section":7,"orderIndex":71},"20-partner-anlegen","20 — Partner anlegen",20,{"slug":73,"locale":5,"title":74,"section":7,"orderIndex":75},"21-partner-status","21 — Partner-Status & Lifecycle",21,{"slug":77,"locale":5,"title":78,"section":7,"orderIndex":79},"22-partner-profile","22 — Partner-Profile & Stammdaten",22,{"slug":81,"locale":5,"title":82,"section":7,"orderIndex":83},"23-customers","23 — Customers (Endkunden)",23,{"slug":85,"locale":5,"title":86,"section":7,"orderIndex":87},"24-partner-merge","24 — Doppelte Partner zusammenführen",24,{"slug":89,"locale":5,"title":90,"section":7,"orderIndex":91},"30-webhooks","30 — Webhook-Übersicht",30,{"slug":93,"locale":5,"title":94,"section":7,"orderIndex":95},"31-stripe","31 — Stripe-Integration",31,{"slug":97,"locale":5,"title":98,"section":7,"orderIndex":99},"32-digistore24","32 — Digistore24-Integration",32,{"slug":101,"locale":5,"title":102,"section":7,"orderIndex":103},"33-copecart","33 — CopeCart-Integration",33,{"slug":105,"locale":5,"title":106,"section":7,"orderIndex":107},"34-ablefy","34 — Ablefy-Integration (vormals elopage)",34,{"slug":109,"locale":5,"title":110,"section":7,"orderIndex":111},"35-easybill","35 — easybill-Integration",35,{"slug":113,"locale":5,"title":114,"section":7,"orderIndex":115},"36-lexoffice","36 — lexoffice-Integration",36,{"slug":117,"locale":5,"title":118,"section":7,"orderIndex":119},"37-custom-webhook","37 — Custom Webhook (Zapier, Make, n8n, eigene Systeme)",37,{"slug":121,"locale":5,"title":122,"section":7,"orderIndex":123},"40-auszahlungen","40 — Auszahlungs-Workflow",40,{"slug":125,"locale":5,"title":126,"section":7,"orderIndex":127},"41-gutschriften","41 — Gutschriften (§14 UStG)",41,{"slug":129,"locale":5,"title":130,"section":7,"orderIndex":131},"42-sepa","42 — SEPA-XML-Export",42,{"slug":133,"locale":5,"title":134,"section":7,"orderIndex":135},"43-stripe-connect","43 — Stripe Connect (Express-Auszahlungen)",43,{"slug":137,"locale":5,"title":138,"section":7,"orderIndex":139},"44-buchhaltung-sync","44 — Externe Buchhaltung-Sync (easybill \u002F lexoffice)",44,{"slug":141,"locale":5,"title":142,"section":7,"orderIndex":143},"50-tracking","50 — Tracking-Cookie & Klick-Erfassung",50,{"slug":145,"locale":5,"title":146,"section":7,"orderIndex":147},"51-attribution","51 — Attribution-Modelle",51,{"slug":149,"locale":5,"title":150,"section":7,"orderIndex":151},"52-utm-subid","52 — UTM, Sub-IDs & Fingerprint",52,{"slug":153,"locale":5,"title":154,"section":7,"orderIndex":155},"53-werbemittel","53 — Werbemittel: Banner & Coupons",53,{"slug":157,"locale":5,"title":158,"section":7,"orderIndex":159},"54-links-landingpages","54 — Short-Links & Landing-Pages",54,{"slug":161,"locale":5,"title":162,"section":7,"orderIndex":163},"60-marketing-site","60 — Marketing-Site (Apex-Domain)",60,{"slug":165,"locale":5,"title":166,"section":7,"orderIndex":167},"61-popup-widget","61 — Popup-Widget für Tenant-Sites",61,{"slug":169,"locale":5,"title":170,"section":7,"orderIndex":171},"62-cross-promotion","62 — PartnerDesk Cross-Promotion (PartnerDesk empfehlen)",62,{"slug":173,"locale":5,"title":174,"section":7,"orderIndex":175},"63-lead-aff","63 — Lead-Affiliate-Programm (Partner werben Partner)",63,{"slug":177,"locale":5,"title":178,"section":7,"orderIndex":179},"70-notifications","70 — Notification-System",70,{"slug":181,"locale":5,"title":182,"section":7,"orderIndex":183},"71-email-whitelabel","71 — Email-Whitelabel",71,{"slug":4,"locale":5,"title":6,"section":7,"orderIndex":8},{"slug":186,"locale":5,"title":187,"section":7,"orderIndex":188},"73-lifecycle-mails","73 — Lifecycle-Mails",73,{"slug":190,"locale":5,"title":191,"section":7,"orderIndex":192},"80-akademie","80 — Akademie: Kurse & Lektionen",80,{"slug":194,"locale":5,"title":195,"section":7,"orderIndex":196},"81-quiz","81 — Quiz-System",81,{"slug":198,"locale":5,"title":199,"section":7,"orderIndex":200},"82-zertifikate","82 — Zertifikate nach Kurs-Komplettierung",82,{"slug":202,"locale":5,"title":203,"section":7,"orderIndex":204},"90-2fa","90 — Two-Factor-Authentication (2FA)",90,{"slug":206,"locale":5,"title":207,"section":7,"orderIndex":208},"91-rate-limiting","91 — Rate-Limiting",91,{"slug":210,"locale":5,"title":211,"section":7,"orderIndex":212},"92-audit-log","92 — Audit-Log",92,{"slug":214,"locale":5,"title":215,"section":7,"orderIndex":216},"93-dsgvo","93 — DSGVO-Tools",93,{"slug":218,"locale":5,"title":219,"section":7,"orderIndex":220},"94-legal","94 — Legal-Pages",94,{"slug":222,"locale":5,"title":223,"section":7,"orderIndex":224},"95-cookie-consent","95 — Cookie-Consent",95,{"slug":226,"locale":5,"title":227,"section":7,"orderIndex":228},"100-billing-plaene","100 — Stripe-Billing-Pläne",100,{"slug":230,"locale":5,"title":231,"section":7,"orderIndex":232},"101-trial","101 — Trial & Subscription-Status",101,{"slug":234,"locale":5,"title":235,"section":7,"orderIndex":236},"102-customer-portal","102 — Stripe Customer-Portal",102,{"slug":238,"locale":5,"title":239,"section":7,"orderIndex":240},"110-superadmin","110 — Plattform-Admin (Superadmin)",110,{"slug":242,"locale":5,"title":243,"section":7,"orderIndex":244},"111-health","111 — Health-Endpoints",111,{"slug":246,"locale":5,"title":247,"section":7,"orderIndex":248},"112-webhook-event-log","112 — Webhook-Event-Log",112,{"slug":250,"locale":5,"title":251,"section":7,"orderIndex":252},"113-failed-messages","113 — Failed-Messages",113,{"slug":254,"locale":5,"title":255,"section":7,"orderIndex":256},"120-pwa-partner","120 — PWA Partner-Portal",120,{"slug":258,"locale":5,"title":259,"section":7,"orderIndex":260},"121-cross-tenant-hub","121 — Cross-Tenant-Hub",121,{"slug":262,"locale":5,"title":263,"section":7,"orderIndex":264},"130-public-api","130 — Public-API (für Tenant-Integratoren)",130,{"slug":266,"locale":5,"title":267,"section":7,"orderIndex":268},"131-outgoing-webhooks","131 — Outgoing-Webhooks",131,{"slug":270,"locale":5,"title":271,"section":7,"orderIndex":272},"132-exports","132 — Datenexporte (CSV, PDF-Report)",132]